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What do I need to get my business online? |
There are three things you need to get your business online.
- A domain name - Your domain name is your business address on the Internet, (like thinksales.com.au for example). It will be used for both your web address and your email addresses. Not having a proper web address is like buying a phone but not having a phone number.
- Web hosting - In order for your website to be available on the Internet for people to see and browse your site needs to be hosted on a web server. Every website needs to be hosted, think of it as renting space on the Internet to store your website.
- A website - A website comprises a collection of computer files which may include text files, photographs, a database, video, animations, web pages and other files. These files are linked together and referenced by a URL (Unique Resource Locator), usually your domain name. The website is the part we are offering for free.
In order to see your website, update the content and receive email you will also need an account with an ISP (Internet Service Provider), such as Telstra, Optus, iPrimus or many others. |
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Who can get a free website? |
Any business or individual with an ABN (Australian Business Number).
This free website offer will most likely suit small businesses such as home based business, tradespeople, contractors, shops, cafes, restaurants, hair dressers, etc.
Larger businesses looking to create multiple small websites to promote specific products or services will also find it attractive. |
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What is included in my free website? |
Your free website includes five web pages:
- A home page
- A profile page
- A contact page with a form to send you an email (includes anti-spam device)
And your choice of any two of the following:
- A services page
- A products page
- A photo gallery
And ...
- An additional Privacy Policy page - To comply with current legislation all websites should contain a privacy statement. ThinkSales will provide you a free, pre-written privacy policy that you can edit as required.
- A secure Content Management System to allow you to add, edit or remove your website content, including text and photographs
- An easy to follow help manual
- Email support in case you need any extra help
We also have a number of optional extras available that you can add to your website.
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What is included in the web hosting package? |
Your hosting package includes:
- Ample storage space and bandwidth for a small business website, hosted on an Australian server
- Unlimited business email addresses (eg yourname@yourdomainname.com.au)
- Email autoresponders and vacation messages
- Website visitor statistics emailed to you regularly
- An easy to use toolkit to manage your email addresses and your website statistics
- Spam filtering
- Virus protection
- Hourly backups of your site
- The fasted clustered servers in Australia
- Load balanced and redundant network (meaning your site will not go offline)
- Uses green power to run the network
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What is a domain name and why do I need one? |
Your domain name is your business address on the Internet, (like thinksales.com.au for example). It will be used for both your web address and your email addresses. Not having a proper web address is like buying a phone but not having a phone number.
If you already own a domain name you can either arrange to direct it to our server or we can transfer it for you at no cost. |
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What is web hosting and why do I need it? |
In order for your website to be available on the Internet for people to see and browse your site needs to be hosted on a web server. Every website needs to be hosted, think of it as renting space on the Internet to store your website.
Your web hosting package includes storage for your website, unlimited business email addresses, website visitor statistics and much more. |
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Why do I even need a website? |
We believe there are two main reasons for every business to have a web presence: to help you make more money or to help you save money.
Your website can help you get new customers and, just as importantly, help prevent losing customers. These days people use the Internet for just about everything, the phrase "google it" has become ubiquitous.
If people are not finding you online they will be finding your competitors.
Your website can help you save by reducing your total advertising spend and time consuming general enquiries. |
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Can I get extra pages? |
Yes, as many as you need. We also have lots of other optional items available to you that can be added to your site at any time, your website can grow with your business.
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Can I add other stuff to my website? |
Yes. We have a wide range of optional extras available, including:
- Extra pages
- Flash movies
- Google maps
- Online shopping carts
- Extra photo galleries
- Document uploads
We can also provide other services to help you, including:
- Professional photography
- Copy writing
- Digital photo editing
- Marketing advice
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Are there going to be ads on my website? |
No. |
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Can I tell how many people visit my website? |
Yes, and much more.
As part of your hosting package you will have access to comprehensive and easy to follow site visit statistics. You can have a stats summary emailed to you automatically every day, week or month or you can view full reports in your toolkit anytime.
Our standard statistics package includes:
- The number of times your site is viewed.
- The most popular pages.
- How many pages are viewed on average each session.
- How people found your site (e.g. from Google, Yahoo, Facebook, or any other website)
- Search terms that led people to your site
We also have a professional level stats package available for a one-off setup fee of $66.00. This package includes information like how many visitors you have had to your site, how many are first time visitors and how many are repeat visitors.
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How do I update my website? |
You will have access to a secure Content Management System that will allow you to update any of the text or photos on your site.
The CMS is simple to use. You will receive an easy to follow help manual and you can always get free ongoing support via email.
If you can type an email and if you can resize and attach a photo you already have the skills you need to update your site ... it's that easy. |
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Can you provide a website fully customised to my own specifications? |
Absolutely!
Just send us an enquiry via our Enquiries page. If you would like to see samples of some our our fully customised websites please visit our sister site www.rawdesign.com.au |
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How long does it take to get my website online? |
Once all of the details are finalised your site will be ready for you to start adding your content within seven days.
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What if I need help? |
Updating your site is very easy using your Content Management System. You will also receive an easy to follow help manual and, if you need more help, unlimited support via email.
We can also help you with preparing your site's content, including:
- Professional photography
- Copy writing
- Digital photo editing
- Marketing advice
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How do I get started? |
Simple.
Select the design you think will most suit your business from among our sample designs.
Go to our Order Online page and choose your prefered payment method.
Enter your details into the order form and submit it.
Make your payment using your selected option.
As soon as your payment is processed we will upload a "Coming Soon" page for you.
Start collecting photos to use on your site and thinking about what you would like to say.
As soon as your site is ready (maximum seven days) we will email you all the information you will need to upload and manage your content. |
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What are the payment options? |
You have three options regarding payment for your website hosting, and/or domain name registration.
1/ Debit or Credit Card via PayPal - This is the quickest and easiest option, you can pay securely with your VISA or MasterCard debit or credit card. When you click the Pay with PayPal option the PayPal website will open for you to make your payment.
If you have a PayPal account just login and complete your payment.
If you do not have a PayPal account click on the "Pay with a debit or credit card" link and follow the instructions. You will receive a payment confirmation by email. More Information
2/ Cheque or Money Order - When you select this option a page will open with a tax invoice for the total amount. Please print this invoice. The mailing address and other details will be on the invoice. You will also receive a copy of your invoice via email within 48 hours.
3/ Direct Debit - If you would like to pay your hosting fees monthly select this option. We will post you a direct debit form. You will need to enter your bank details, sign the form and post it back to us. Please allow 7 - 10 days for processing.
Please Note: Your direct debit will be processed by Ezi Debit, Australia’s leading provider of outsourced payment solutions and Australian Financial Services License holders. ThinkSales will never have access to your bank account. Click here for more information about Ezi Debit (page opens in a new browser window). |
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How does the 100% Money Back Guarantee work? |
If for any reason you are unhappy with our hosting service within the first 30 days we will give you a full refund of your hosting fees on request!
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